Free Live Webinar
When People Are Not Okay
A webinar for church staff and lay leaders who are often the first to hear “I am not okay” in hallways, offices, and parking lots, and want simple, grounded tools for responding.
Hosted by Dr. Ca Trice Glenn, LPC · Church Mental Health Training
What this webinar will cover
Staff and lay leaders are trusted with real stories and real pain. This session focuses on how to listen well, respond without fixing, and know when to connect someone with additional care.
- How to listen in ways that reduce shame and invite honesty.
- Simple phrases to use when you feel stuck or unsure what to say.
- How to recognize when a situation needs pastoral, clinical, or crisis support.
Who this webinar is for
This session is designed for:
- Administrative staff who hear stories between tasks and emails.
- Ministry leaders, volunteers, and group facilitators who walk closely with people.
- Anyone who finds themselves regularly listening to hard things at church.
What you can expect
The webinar is practical and down to earth. You will leave with language you can try this week, a clearer sense of your role, and next steps for caring well without carrying everything alone.
Frequently asked questions
Can I watch this webinar later?
This is a live-only event. We encourage you to join us at the scheduled time so you can participate fully. The session may be recorded for internal quality and training purposes, but a replay link will not be shared publicly.
This is a live-only event. We encourage you to join us at the scheduled time so you can participate fully. The session may be recorded for internal quality and training purposes, but a replay link will not be shared publicly.
Is there a cost to attend?
No. This webinar is offered at no cost as a resource for church staff and lay leaders.
No. This webinar is offered at no cost as a resource for church staff and lay leaders.
Is this training only for pastors?
No. This session is created specifically with staff, volunteers, and lay leaders in mind.
No. This session is created specifically with staff, volunteers, and lay leaders in mind.
Is this counseling?
No. The webinar is for education and encouragement. It does not replace individual counseling or medical care.
No. The webinar is for education and encouragement. It does not replace individual counseling or medical care.
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